Typical office hours are between 10 AM and 6 PM Eastern. Depending on load, non-critical inquiries may be handled after hours or tabled until the next business day. For GPG encrypted & authenticated correspondence, hit the “encrypted follow-up requested” checkbox at the bottom of the form. We will reply with a signed message containing our current public key (also posted on this site here), allowing you to initiate the protected conversation. Alternatively, if you need some help getting GPG-based encryption up and running, you can let us know that in the form too 🙂

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