Typical office hours are between 10 AM and 6 PM Eastern. Depending on load, non-critical inquiries may be handled after hours or tabled until the next business day. For GPG encrypted & authenticated correspondence, hit the “encrypted follow-up requested” checkbox at the bottom of the form. We will reply with a signed message containing our current public key (also posted on this site here and at the OpenPGP keyserver here), allowing you to initiate the protected conversation. Alternatively, if you need some help getting GPG-based encryption up and running, you can let us know that in the form too 🙂

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